This page transparently explains how your personal data is collected, why it is used, and how it is kept secure on Fencywin.
Welcome to Fencywin. This Privacy Policy ("Policy") explains what information we collect about you when you use the Fencywin platform — including the website, mobile app, and all related services — as well as how we use and protect that information.
Fencywin believes your privacy is a fundamental right. We only collect data that is genuinely required to deliver our services. Your data is never sold or shared with unnecessary third parties.
Important: By using the Fencywin platform, you agree to this Privacy Policy. If you have any questions, please reach out to our support team.
Fencywin collects various types of data to help operate and improve our services. The details are outlined in the table below:
| Data Type | Example | Why It's Needed |
|---|---|---|
| Identity Information | Name, Date of Birth, NID Number | KYC Verification & Age Confirmation |
| Contact Information | Email, Phone Number, Address | Account Communication & Security |
| Financial Information | BKash/Nagad number, bank details | Deposit & Withdrawal Process |
| Device Information | IP address, browser, OS | Security & Fraud Prevention |
| Gaming Information | Bet history, wins & losses, transactions | Service Operations & Responsible Gaming |
| Usage Data | Login times, page visits, clicks | Improving Your Experience |
Fencywin collects your data through several methods. We always strive to make the data collection process transparent and fair:
Please Note: Fencywin never collects more data than necessary without your consent. At every step, you are informed what information is being collected and why.
Fencywin uses your data only for specific, legitimate purposes. Our privacy policy is built on a principle of data minimization — we only use what is strictly necessary.
Fencywin uses cookies and similar technologies to enhance your browsing experience and maintain platform security. Cookies are small data files stored on your device.
| Cookie Types | Purpose | Duration |
|---|---|---|
| Essential Cookies | Login sessions, security tokens | Cleared at end of session |
| Performance Cookies | Page load times, error reports | 30 days |
| Functional Cookies | Language preferences, theme settings | 1 year |
| Analytics Cookies | Usage pattern analysis | 90 days |
You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.
Fencywin protects your data using industry-leading technology and processes. Our security infrastructure is regularly audited by independent third-party experts.
In the event of a security breach, fencywin will notify affected users as quickly as legally required and take all necessary steps.
Fencywin retains your data only for as long as necessary — no longer. Retention periods depend on the type of data and the purpose it was collected for.
You have full control over your personal data on Fencywin. You may exercise any of the following rights at any time:
You may request to see what information we hold about you. We typically respond within 30 days.
If any of your information is inaccurate, you may request a correction. We will update it promptly.
You may request that your data be deleted under certain circumstances, unless we are required to retain it by law.
You can request that we stop using your data for marketing or non-essential purposes.
You may request an export of your data in a readable format (CSV/JSON).
You can opt out of promotional emails or notifications at any time. Manage this through your account settings.
To exercise your rights: To exercise any of your rights, please contact our support team. We typically respond within 30 days. Complex requests may take up to an additional 60 days — you will be notified in advance if that is the case.
Fencywin is strictly for individuals aged 18 and above. We do not knowingly collect data from children or minors. If a parent or guardian believes their child's data has been collected by mistake, please notify us immediately — we will delete it promptly.
Age verification is mandatory at registration. Additional documents may be requested in cases of doubt. fencywin's child protection policy is one of our highest priorities.
Fencywin may update this Privacy Policy as needed. We notify you in different ways depending on the nature and significance of the changes:
Continued use of the platform after any changes will be considered your acceptance of the updated policy.
For any questions, concerns, or requests to exercise your rights regarding our Privacy Policy, please contact us:
Our dedicated privacy team typically responds within 24 hours. Complex requests may take up to 7 business days.
Our data protection measures that let you play with peace of mind
Every data transfer on Fencywin is protected with 256-bit SSL encryption — the same standard used in banking. Your payment and personal information are completely secure.
Enable Two-Factor Authentication to add an extra layer of security to your account. Unauthorized access is completely prevented.
Fencywin never sells your personal data to third parties. Your information is used only to a limited extent for improving our services.
Our privacy policy is built in accordance with international GDPR standards. Wherever you play from, your data receives the same level of protection.
Manage your marketing preferences, cookie settings, and data deletion requests — all from your account settings.
Fencywin's security infrastructure is reviewed by independent experts multiple times a year to ensure your data is always protected.
Most Frequently Asked Privacy Questions
Join Fencywin today under robust privacy protection. Our transparent policies and advanced security measures make your gaming experience safe and enjoyable.