Legal Document

Fencywin Terms & Conditions — Please read before use

This page contains all the rules, terms, and policies governing use of the Fencywin platform. Please read carefully before creating an account.

Last Updated: January 2026
Last Revised: January 2026 18+ Only

1 Introduction & Applicability

Welcome to Fencywin. These Terms & Conditions ("Terms") apply to your use of the Fencywin platform, including the website, mobile app, and all related services. By creating an account or using the platform, you automatically agree to these Terms.

These Terms are available in both English and Bengali. In the event of any discrepancy between the two versions, the English version shall be considered authoritative. We always strive to keep the Bengali version as accurate and up-to-date as possible.

Important: If you disagree with any part of these Terms, please refrain from using the Fencywin platform. For any questions, feel free to contact our support team.

2 Account Registration & Information Accuracy

To open a valid account on Fencywin, you must provide accurate, complete, and up-to-date information. Creating an account using false information is strictly prohibited and may result in account termination and forfeiture of funds.

Each user may only create one account. If a single individual holds multiple accounts ("duplicate accounts"), fencywin reserves the right to close them and forfeit any associated balances.

  • Keep your account password strictly confidential and do not share it with anyone.
  • If you suspect unauthorized access to your account, notify Fencywin immediately.
  • You are solely responsible for all activity carried out on your account.
  • Withdrawal options may be limited if KYC verification (identity verification) has not been completed.

3 Eligibility & Age Requirements

Fencywin is for adults only — the minimum age is 18. No one under the age of 18 is permitted to use Fencywin. By creating an account, you confirm that you are 18 years of age or older.

Fencywin conducts regular age verification. In cases of doubt, we may request official government-issued ID (NID, passport, or birth certificate). Account activity may be temporarily suspended until the verification process is complete.

Warning: Registering minors under false pretenses or placing bets on their behalf is strictly prohibited and punishable by law.

4 Deposit & Payment Policy

Deposits on Fencywin can be made via bKash, Nagad, Rocket, and direct bank transfer. The minimum deposit amount is BDT 100. Deposits are usually credited instantly, though bank transfers may take 1–3 business days.

You may only use payment methods registered in your own name. Deposits from third-party accounts are not accepted and may result in account termination.

  • No additional charges on deposits (payment provider fees may apply).
  • Completed deposits are non-refundable — exceptions may apply only where fraud can be proven.
  • Fencywin reserves the right to set maximum deposit limits.
  • In cases of suspicious transactions, fencywin may place a hold on funds until the investigation is complete.

5 Withdrawal Policy & Process

Account verification must be completed before withdrawing winnings from Fencywin. The minimum withdrawal amount is BDT 500. Withdrawal requests are generally processed within 15 minutes to 24 hours.

Withdrawals can only be made to the same payment method used for the deposit, in line with our anti-money laundering policy. For special cases requiring an alternative method, please contact support.

Fast Payout Guarantee: Fencywin guarantees that all withdrawal requests for verified accounts will be processed within a maximum of 24 hours. In special cases requiring additional verification, processing may take longer.

  • No fees on withdrawals.
  • Withdrawals may be restricted until bonus wagering requirements are completed.
  • A maximum daily withdrawal limit may apply.

6 Bonus & Promotional Offers

Fencywin offers a variety of bonuses — welcome bonuses, reload bonuses, cashback, and free bets. Each bonus carries its own wagering requirements and expiry period.

By accepting a bonus, you agree to its specific terms and conditions. Attempting to withdraw before meeting the bonus requirements will result in the bonus being cancelled.

  • The same bonus cannot be claimed more than once.
  • Bonus funds are not cash — they become withdrawable only after wagering requirements have been met.
  • Fencywin reserves the right to modify or cancel any bonus offer at any time.
  • If bonus abuse is detected, the account may be suspended.
  • The welcome bonus is for new members only, once per member.

7 Betting Rules & Gaming Policy

All bets on Fencywin are final once confirmed and cannot be changed. The option to cancel a bet before a match begins may be available depending on the specific game or event.

If incorrect odds are displayed due to a technical error, fencywin reserves the right to void the affected bets. The full stake will be refunded in such cases.

  • Casino games use RNG (Random Number Generator) technology — all outcomes are completely random.
  • In Live Casino, the dealer's decision is final.
  • Official results are used for Sports Betting settlement.
  • Betting limits (minimum and maximum) are displayed within each game.

8 Prohibited Activities

The following activities are strictly prohibited on the Fencywin platform. Violations may result in permanent account closure and forfeiture of funds.

  • Opening an Account Under a False Identity
  • Creating Multiple Accounts
  • Bonus Abuse or Fraud
  • Money Laundering or Illegal Financial Transactions
  • Hacking or Software Manipulation
  • Harassing other members
  • Use of Third-Party Software
  • Use by Those Under 18

9 Responsible Gaming

Fencywin believes gaming is entertainment — not a source of income. We are committed to promoting responsible gaming. Keeping your gaming in check is your own responsibility — we are here to support you.

Fencywin offers several responsible gaming tools available in your account settings. If you feel that gaming is having a negative impact on your life, please reach out to our support team.

  • Set deposit limits — daily, weekly, or monthly.
  • Use the self-exclusion option to temporarily close your account for a set period.
  • Cooling-off period: 24 hours to 6 months.
  • Gaming history review is always available.

For more details, visit our Responsible Play Visit the page.

10 Account Closure & Suspension

Fencywin reserves the right to close or suspend any account at any time, without providing a reason. This typically occurs due to rule violations, suspicious activity, or legal requirements.

You may request to close your own account at any time. Any remaining balance will be available for withdrawal, subject to wagering requirements being met.

  • To reopen a closed account, you will need to contact support.
  • Accounts closed due to rule violations are generally not reinstated.
  • Fencywin is not liable for any losses resulting from account termination.

11 Policy on Changes to Terms & Conditions

Fencywin may update these Terms & Conditions at any time. For significant changes, we will notify you via your account email or on the platform. Continued use of the platform after changes have been made constitutes your acceptance of the updated terms.

We recommend visiting this page regularly to stay informed of any updates. The date of the most recent change will always be noted at the top of this page.

Why Fencywin Is Safe & Trusted

6 Core Security Features of Our Platform

KYC Verification Process

Every member's identity is verified on Fencywin. This ensures that only legitimate, adult users are playing on the platform and that no one can exploit it for fraudulent purposes.

SSL Encryption Protection

All your data and transactions are protected by 256-bit SSL encryption. Bank-grade security is maintained to ensure your personal and financial information is never compromised.

Certified RNG System

All games on Fencywin use internationally certified RNG technology. Every outcome is completely random — no manipulation, no bias.

Clear Terms & Conditions

All of Fencywin's rules are written in clear, plain language. No hidden terms. You will always have full transparency on bonus, withdrawal, and gaming policies.

Anti-Money Laundering

Fencywin adheres to strict AML (Anti-Money Laundering) policies. Suspicious transactions are automatically detected and investigated. We comply fully with international financial regulations.

24/7 Bengali Support

If you have any questions about our terms, our Bengali-speaking support team is always ready to help. Live chat responses typically come within 5 minutes.

Questions About the Terms

Common Questions About the Terms & Conditions

Fencywin updates its Terms & Conditions as needed. Notice of significant changes will be sent via email or posted on the platform. You can always check the "Last Updated" date at the top of this page to see when changes were last made.

Attempting to withdraw without meeting wagering requirements will result in the bonus balance being forfeited. However, your original deposit amount generally remains withdrawable. Please read the specific bonus terms for full details.

KYC verification is typically completed within 24–48 hours. Submitting all documents correctly helps speed up the process. During peak periods, it may take up to 72 hours.

Decisions are made based on the nature of the violation. In cases of bonus abuse, the bonus balance may be forfeited. However, funds from legitimate deposits are generally returned, unless fraud or money laundering has been established.

Fencywin operates under an international license. It is your responsibility to ensure compliance with the laws of your own country. Every user is obligated to follow local regulations governing online gaming.

Read the terms? Get started now

Join now with a clear understanding of Fencywin's Terms & Conditions. Enjoy a safe, transparent, and enjoyable gaming experience on Bangladesh's leading online gaming platform.

BDT 500
Minimum Withdrawal
24 Hours
Payout Timeframes
18+
Age Restriction
24/7
Support
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